
Frequently Asked Questions
What is TouchCare Method?
TouchCare Method is a data-driven weight loss and wellness program that combines GLP-1 medication, personalized nutrition, exercise, and smart health coaching. Designed to support long-term success, our method provides daily insights and guidance tailored to your unique goals.
How does it work?
We begin by collecting information about your health and wellness goals. From there:
You receive a personalized meal plan and exercise program.
You meet with a board-certified Obesity Medicine Physician to initiate GLP-1 therapy.
Your Registered Dietitian refines your meal plan based on meal photos and preferences.
We use your body composition, activity data, and nutrition insights to continuously optimize your program for sustainable weight loss.
Who is it for?
The TouchCare Method is for individuals seeking a comprehensive, medically guided, and technology-supported approach to weight loss. Whether you're starting GLP-1 medication or looking for lasting lifestyle change, our method is designed to meet you where you are—and help you get where you want to go.
App & Technical Information
Where can I download the app?
TouchCare Method is available on the Apple App Store and Google Play Store.
Do I need an account?
Yes. Creating an account allows you to save your progress and receive a personalized experience. You can sign up using your email, Apple ID, or Google account.
What are the system requirements?
iOS 13.0 or later
Android 9.0 or later
Stable internet recommended for video and syncing
Can I use the app offline?
Yes. Select parts of your program can be downloaded for offline use.
Can I use it on multiple devices?
Yes. Your account syncs seamlessly across all devices.
Is the app free?
We offer a free trial at sign-up. To access the full experience, choose from monthly or annual subscription plans.
Does it integrate with other wellness apps?
Yes. TouchCare Method integrates with Apple Health and Google Fit.
Data & Support
Is my data secure?
Absolutely. TouchCare Method is HIPAA-compliant. All data is encrypted, and we do not sell your data.
How do I cancel or change my subscription?
Manage your subscription through your App Store or Google Play account. You can cancel at any time.
How can I track my progress?
Your personal dashboard tracks your:
Exercise and activity
Meals and nutrition
Body composition and weight
Milestones and goal progress
What if something isn’t working?
Try restarting or updating the app. For continued issues, email support@touchcaremethod.com or use the in-app Help chat.
How often is new content added?
We regularly release new features and sessions. Enable notifications to stay updated.
How do I provide feedback or suggest a feature?
We welcome your input! Send feedback in-app under Settings > Feedback or email support@touchcaremethod.com.